QUESTIONS & ANSWERS
Frequently Asked Questions About Our South Florida Resort
Airports: What are the closest airports and how far away are they?
Miami International Airport – 1.5 hours | 79 miles
Fort Lauderdale Airport – 2 hours | 108 miles
Florida Keys Airport – 2 hours | 82 miles
Marathon Airport – 40 minutes | 30 miles
Airport Transfers: How do I get from the airport to Cheeca Lodge?
Private car service can be arranged by our Concierge at (305) 517-4411
Rental car: Thrifty, Islamorada, Florida Keys: (305) 852-6088.
- Opening hours Monday through Friday from 9 am – 5 pm.
- Saturday from 9 am – Noon.
- Sunday closed.
Rental car: Enterprise, Islamorada, Florida Keys: (305) 451-3998
- Opening hours Monday through Friday from 9 am – 5 pm.
- Saturday from 9 am – Noon.
- Sunday closed.
- Keys Shuttle: (888) 765-9997
Appointments: What should I book in advance?
- Camp Cheeca
- Dinner reservations
- Fishing charters
- Golf instruction – private appointments only
- Holiday related activities
- Private excursions
- Spa appointments
- Swimming with the Dolphins
- Tennis instruction – private appointments only
Babysitting:
We are happy to assist with babysitting. Please contact our Concierge, or call directly at (305) 517-4411. The rate is $18 per hour for one child, and $2 for each additional child. There is a 3-hour minimum.
Boating:
Please click here for information on boating at Cheeca.
Cancellation Policy: What is Cheeca’s cancellation policy:
January 1- April 30: Reservations must be cancelled 14 days prior to arrival date for a full refund of the deposit. Cancellations made after that time will forfeit an amount equal to the entire stay. The remaining balance will be charged on the day that the cancellation policy goes into effect.
May 1- December 24: Reservations must be cancelled 7 days prior to arrival date for a full refund of the deposit. Cancellations made after that time will forfeit an amount equal to the entire stay. The remaining balance will be charged on the day that the cancellation policy goes into effect.
December 25- December 31: Reservations must be cancelled 30 days prior to arrival date for a full refund of the deposit. Cancellations made after that time will forfeit an amount equal to the entire stay. The remaining balance will be charged on the day that the cancellation policy goes into effect.
Contacting Cheeca Lodge: How do I contact Cheeca Lodge?
For our contact info, please click here. We are proud to offer Concierge services, to help you plan your ideal vacation.
Deposit Policy: What is Cheeca’s deposit policy:
Two nights’ room and tax will be charged at time of booking. Remaining balance for stays of more than 2 days will be charged as follows:
- January 1 - April 30: 14 days prior to arrival
- May 1 - December 24: 7 days prior to arrival
- December 24 - 31: 21 days prior to arrival
Dining Locally: What nearby restaurants do you recommend?
Here are a few of our favorites:
- Morada Bay - the best place in the Keys to view the sunset
- Lazy Days - relaxed seaside dining
- Ziggy's Mad Dogs - great local steakhouse
- Kaiyo - sushi and cooked Asian food
- Uncle’s - local seafood, plus steak and chicken
E-mail Updates: How do I sign up for email and updates from Cheeca Lodge?
We send periodic emails with exclusive offers as well as discounts on nightly lodging, vacation packages, spa treatments, and dining. Find out more by signing up. Click here for Special Offers Sign Up
Fishing: How do I book a fishing trip?
Our Concierge can arrange all activities, including backcountry and deep-sea fishing trips. Note: We book all trips with the local marinas and work hard to find the most knowledgeable and experienced captains.
Kids Activities: What do kids do at Camp Cheeca?
At Camp Cheeca, kids enjoy activities such as fishing off Cheeca's pier, arts and crafts, scavenger hunts, lagoon swimming and snorkeling, group games and beach exploration.
Pets: Can we bring our pet four our stay at Cheeca?
Unfortunately, we do not allow any kind of pet at Cheeca Lodge.
Spa: Does the Spa offer hair and nail service?
The Spa offers massages, facials & skincare, body treatments, body scrubs, Cheeca’s Signature treatments, wellness classes and a variety of Spa packages. We do not offer manicures, pedicures or hair services. If you are interested in getting your hair done, the Concierge can recommend nearby salons and arrange appointments for you.